Service & Support
Requirement Consultation (Client Needs & Product Selection)
The process begins with a detailed consultation to understand the client's brand positioning, application scenarios, target market, and budget.
At this stage, we assist clients with product selection, including:
Tableware categories (plates, bowls, cups, and accessories).
Sizes, shapes, and functional requirements.
Intended usage environments (hotels, restaurants, cafes, chain operations).
Our goal is to balance aesthetics, functionality, and cost efficiency.
Custom Solution Development (Design Confirmation & Customization Plan)
Based on the confirmed requirements, we develop a tailored customization solution aligned with the client's brand identity.
Customization options may include:
Logo placement, scale, and decoration techniques.
Color schemes, glaze finishes, and surface effects.
Overall collection style and series consistency.
All designs are reviewed and approved before moving forward.
Sample Approval (Client Review & Adjustments)
Before mass production, physical samples are produced according to the approved design.
Clients evaluate:
Visual appearance and design accuracy.
Glaze texture and colour performance.
Weight, balance, and practical usability.
Adjustments are made as needed until final sample approval is obtained.
Manufacturing & Quality Control (Mass Production & Inspection)
Once samples are approved, the project proceeds to mass production under strict quality management standards.
Quality control includes:
Raw material and process inspections.
In-process quality monitoring.
Finished product durability and compliance checks.
This ensures every item meets commercial-grade performance requirements.
